1. Scope
Cliqvi lets merchants publish videos, choose where they appear, customize the widget, and view aggregated metrics. The merchant decides which content to use and is responsible for the applicable permissions.
2. Information we process
Shopify store technical identity, .myshopify.com domain, permissions, and installation status; sessions and tokens needed to authenticate the store and use only authorized APIs; configuration, display rules, languages, appearance, and publication history; references and metadata for merchant-selected files while videos remain hosted by Shopify; aggregated metrics by store, video, and day; and information voluntarily sent to support.
Cliqvi does not request access to orders, customers, payments, or checkout. Widget analytics are not designed to store IP addresses, identification cookies, fingerprints, customer IDs, cart IDs, or individual browsing history.
3. Purposes
We use this information to authenticate stores, deliver the configured widget, process videos, apply rules, present metrics, provide support, protect the service, prevent abuse, and comply with legal obligations. We do not sell personal data or use store content for behavioral advertising.
When a merchant voluntarily connects its own Google Analytics 4 property, Cliqvi sends minimum video-interaction events to Google Analytics on that store's behalf. To let Google recognize sessions and visitors in the merchant-selected stream, Cliqvi may transiently process the pseudonymous GA4 client and session identifiers found in the browser. They are forwarded to Google with the event, are not stored by Cliqvi, and do not directly reveal the visitor's name or contact details. Sending follows analytics consent managed by Shopify, excludes registration, cart, and payment data, and can be stopped by the merchant at any time.
4. Service providers
Shopify provides authentication, APIs, App Proxy, and hosting for merchant-uploaded files. DigitalOcean hosts the Cliqvi application. Turso provides the operational libSQL database, currently in AWS US East, Virginia. Zoho Mail receives and supports replies to messages sent to our support channel. These providers may process information in the United States and other regions under their infrastructure and applicable policies.
5. Retention and deletion
After receiving an authenticated uninstall event, Cliqvi deletes the store's sessions, configuration, rules, media references, and metrics from the operational database. Files hosted by Shopify remain under the merchant's control. Minimum records needed for security or legal obligations and temporary continuity copies may remain for a limited period, with restricted access, until the applicable expiration.
6. Security
We apply store isolation, official Shopify authentication, minimum permissions, webhook validation, request limits, direct uploads to Shopify, and separation between draft and publication. No system is absolutely secure.
7. Rights and requests
Depending on applicable law, you may request information, access, correction, objection, portability, or deletion by emailing [email protected]. If a request concerns data controlled by a store, we may direct it to the merchant and assist according to our role.
8. Children
Cliqvi is a commercial service for merchants and is not directed to children. Merchants must obtain the necessary permissions when videos portray minors.
9. Contact
LEKRON LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Email: [email protected].